POS & Retail IT Support — Cafes, Restaurants & Franchises | Gold Coast

Keep Your Business Running — Retail & Hospitality IT Support

A crashed POS system at lunch service costs real money. We specialise in IT support for Gold Coast cafes, restaurants, takeaways, retail stores, and franchises — fast response, minimal downtime, and a technician who understands your systems.

What We Support

• POS system troubleshooting and repairs (Square, Lightspeed, Kounta, Hike, etc.)
• Receipt printer setup and issues
• Store network and WiFi setup (including guest WiFi separation)
• EFTPOS terminal connectivity
• CCTV and security camera setup and support
• Staff devices — tablets, laptops, phones
• Cloud-based ordering system setup
• Backup internet solution (failover via 4G router)
• New store IT setup — end-to-end from scratch

Industries We Serve

• Cafes and coffee shops
• Restaurants and takeaway stores
• Retail stores and boutiques
• Franchise businesses
• Hotels and accommodation

Pricing

$149/hr onsite | $99/hr remote | Gold Coast & SEQ

Monthly support contracts available — ideal for businesses needing regular IT coverage.

Frequently Asked Questions

Can you support our specific POS system?
We support most major Australian POS platforms. Contact us with your system details and we'll confirm before booking.

How quickly can you respond if our POS goes down?
We prioritise retail emergencies. Remote support often within 30 minutes. Onsite same-day where possible.

Do you offer ongoing monthly contracts for our store?
Yes — monthly support packages tailored to retail and hospitality businesses. Contact us for a custom quote.