Managed IT Services — Monthly Support Plan | Gold Coast Small Business

Your IT Department — Without the Full-Time Salary

Hand off your IT headaches for one flat monthly fee. Real IT Consulting's Managed IT Services plan gives your Gold Coast business proactive monitoring, unlimited remote support, monthly security reviews, and priority response — so tech problems don't slow you down.

No surprise invoices. No waiting days for a callback. Just reliable IT, every month.

What's Included Every Month

• Unlimited remote IT support (Monday–Friday, 8am–6pm AEST)
• Monthly security and backup health check
• Microsoft 365 management and updates
• Antivirus monitoring and updates
• Priority response time — we answer your calls first
• Proactive issue detection (we often fix things before you notice)
• Monthly IT health report
• Discounted onsite rates (10% off hourly rate)

Perfect For

• Small businesses with 1–20 staff
• Trades and service businesses relying on digital systems
• Retail and hospitality businesses needing reliable uptime
• Any business that can't afford IT downtime

Pricing

$299 per month | No lock-in contract | Cancel anytime

Additional users: $49/month per user beyond the first 3.

Frequently Asked Questions

Is there a lock-in contract?
No. Month-to-month. Cancel with 30 days notice.

Does this include hardware repairs?
Software and configuration issues are included. Hardware parts and onsite visits are quoted separately at a discounted rate.

How many users does this cover?
The base plan covers up to 3 users/devices. Additional users are $49/month each.

What if I need after-hours support?
After-hours emergency support available at 1.5x rate.