{"product_id":"managed-it-services-monthly-support-plan-gold-coast-small-business","title":"Managed IT Services — Monthly Support Plan | Gold Coast Small Business","description":"\u003ch2\u003eYour IT Department — Without the Full-Time Salary\u003c\/h2\u003e\n\u003cp\u003eHand off your IT headaches for one flat monthly fee. Real IT Consulting's Managed IT Services plan gives your Gold Coast business proactive monitoring, unlimited remote support, monthly security reviews, and priority response — so tech problems don't slow you down.\u003c\/p\u003e\n\u003cp\u003eNo surprise invoices. No waiting days for a callback. Just reliable IT, every month.\u003c\/p\u003e\n\u003ch3\u003eWhat's Included Every Month\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eUnlimited remote IT support (Monday–Friday, 8am–6pm AEST)\u003c\/li\u003e\n\u003cli\u003eMonthly security and backup health check\u003c\/li\u003e\n\u003cli\u003eMicrosoft 365 management and updates\u003c\/li\u003e\n\u003cli\u003eAntivirus monitoring and updates\u003c\/li\u003e\n\u003cli\u003ePriority response time — we answer your calls first\u003c\/li\u003e\n\u003cli\u003eProactive issue detection (we often fix things before you notice)\u003c\/li\u003e\n\u003cli\u003eMonthly IT health report\u003c\/li\u003e\n\u003cli\u003eDiscounted onsite rates (10% off hourly rate)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003ePerfect For\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eSmall businesses with 1–20 staff\u003c\/li\u003e\n\u003cli\u003eTrades and service businesses relying on digital systems\u003c\/li\u003e\n\u003cli\u003eRetail and hospitality businesses needing reliable uptime\u003c\/li\u003e\n\u003cli\u003eAny business that can't afford IT downtime\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003ePricing\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003e$299 per month | No lock-in contract | Cancel anytime\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eAdditional users: $49\/month per user beyond the first 3.\u003c\/p\u003e\n\u003ch3\u003eFrequently Asked Questions\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003eIs there a lock-in contract?\u003c\/strong\u003e\u003cbr\u003eNo. Month-to-month. Cancel with 30 days notice.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eDoes this include hardware repairs?\u003c\/strong\u003e\u003cbr\u003eSoftware and configuration issues are included. Hardware parts and onsite visits are quoted separately at a discounted rate.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eHow many users does this cover?\u003c\/strong\u003e\u003cbr\u003eThe base plan covers up to 3 users\/devices. Additional users are $49\/month each.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eWhat if I need after-hours support?\u003c\/strong\u003e\u003cbr\u003eAfter-hours emergency support available at 1.5x rate.\u003c\/p\u003e","brand":"Real IT Consulting","offers":[{"title":"Monthly Plan — Up to 3 Users","offer_id":54101906522434,"sku":"SVC-MANAGED-MONTHLY","price":299.0,"currency_code":"AUD","in_stock":true}],"url":"https:\/\/realitconsulting.com\/products\/managed-it-services-monthly-support-plan-gold-coast-small-business","provider":"Real IT Consulting","version":"1.0","type":"link"}